Samsung Washer error code dC
dC
Also shown as: dE
What it means
Door error - the washer was operating with the door open, or the door is not closed properly.
Likely causes
- The door is not properly closed
- Laundry is caught in the door
Safe first checks
- Open the door and check nothing is caught in it or in the seal
- Close the door firmly until it clicks, then restart the cycle
When to call a pro
If the code returns with the door shut and nothing caught in it, the door lock may need a technician.
Repair or replace?
Try the safe checks first - many codes clear with a clean filter, a straight hose or a balanced load, and those cost nothing. If the code comes back, a service call typically costs $50-$150 for the visit and diagnosis (Angi puts an average service call at $50-$100; Sears lists a $90-$150 diagnostic fee). Get the full repair quote before you decide. If the machine is old and the quote is a large part of the price of a new one, replacing usually makes more sense than repairing.
Source: Samsung Support