Appliance Error Code Checker

Samsung Washer error code dC

dC

Also shown as: dE

What it means

Door error - the washer was operating with the door open, or the door is not closed properly.

Likely causes

Safety first: switch the appliance off and unplug it (or turn it off at the circuit breaker) before you check anything. If water is involved, close the water supply valve too. Never open panels or touch internal wiring. Anything that involves gas lines, refrigerant or sealed systems, or mains-voltage wiring is a job for a professional - not a home fix.

Safe first checks

  1. Open the door and check nothing is caught in it or in the seal
  2. Close the door firmly until it clicks, then restart the cycle

When to call a pro

If the code returns with the door shut and nothing caught in it, the door lock may need a technician.

Repair or replace?

Try the safe checks first - many codes clear with a clean filter, a straight hose or a balanced load, and those cost nothing. If the code comes back, a service call typically costs $50-$150 for the visit and diagnosis (Angi puts an average service call at $50-$100; Sears lists a $90-$150 diagnostic fee). Get the full repair quote before you decide. If the machine is old and the quote is a large part of the price of a new one, replacing usually makes more sense than repairing.

Source: Samsung Support

Other Samsung washer error codes

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