Appliance Error Code Checker

Samsung Washer error code DDC

DDC

Also shown as: ddC

What it means

The Add Door was opened without pressing Start/Pause (Hold to Start) first.

Likely causes

Safety first: switch the appliance off and unplug it (or turn it off at the circuit breaker) before you check anything. If water is involved, close the water supply valve too. Never open panels or touch internal wiring. Anything that involves gas lines, refrigerant or sealed systems, or mains-voltage wiring is a job for a professional - not a home fix.

Safe first checks

  1. Close the Add Door properly, then press and hold Start/Pause to try again
  2. To add laundry: open the Add Door, add the laundry, close the Add Door properly, then press and hold Start/Pause to resume

When to call a pro

You should not need a technician for this code - it is a reminder about how the Add Door works.

Repair or replace?

Try the safe checks first - many codes clear with a clean filter, a straight hose or a balanced load, and those cost nothing. If the code comes back, a service call typically costs $50-$150 for the visit and diagnosis (Angi puts an average service call at $50-$100; Sears lists a $90-$150 diagnostic fee). Get the full repair quote before you decide. If the machine is old and the quote is a large part of the price of a new one, replacing usually makes more sense than repairing.

Source: Samsung Support

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