Samsung Washer error code Ub
Ub
Also shown as: UE
What it means
Spinning does not work - the load is unbalanced.
Likely causes
- Laundry is bunched up or spread unevenly in the drum
- The washing machine is not on a flat, stable surface
- The load is a single item or very small
Safety first: switch the appliance off and unplug it (or turn it off at the circuit breaker) before you check anything. If water is involved, close the water supply valve too. Never open panels or touch internal wiring. Anything that involves gas lines, refrigerant or sealed systems, or mains-voltage wiring is a job for a professional - not a home fix.
Safe first checks
- Pause the cycle and spread the laundry out evenly
- Add one or two towels if you are washing a single heavy item
- Make sure the washer sits on a flat, stable surface and does not rock
When to call a pro
If the code appears even with an empty drum or a balanced load, ask a service center to check it.
Repair or replace?
Try the safe checks first - many codes clear with a clean filter, a straight hose or a balanced load, and those cost nothing. If the code comes back, a service call typically costs $50-$150 for the visit and diagnosis (Angi puts an average service call at $50-$100; Sears lists a $90-$150 diagnostic fee). Get the full repair quote before you decide. If the machine is old and the quote is a large part of the price of a new one, replacing usually makes more sense than repairing.
Source: Samsung Support